The office of the North Carolina Rate Bureau is located at:

2910 Sumner Boulevard
Raleigh, NC 27616

You can also contact the Information Center directly for support at:

Phone: (919) 582-1056 or Contact Us via Email

General Correspondence can be mailed to:

2910 Sumner Boulevard
Raleigh, NC 27616

Remittances for payment of fines and assessments should be sent to the following address: 

        North Carolina Rate Bureau
        PO Box 60058 
        Charlotte, NC 28260-0058

Remittances for payment of fines and assessments sent by an overnight mail carrier should be forwarded to:

        Wells Fargo Bank 
        Lockbox # 60058
        1525 West W.T. Harris Boulevard - 2C2
        Charlotte, NC 28262


Workers Comp - Inquiries

Please contact our Information Center for all Workers Compensation inquiries including information on the following subjects:

Topic   Email Phone
  • Assigned Risk
  • Experience Rating
  • Unit Statistical
  • Policy Compliance
  • Application Status
  • Class Codes
  • Experience Modifications
  • ARAP Factors 919-783-9790

Personal Lines - Inquiries

Name Title Email Phone
Keri Johnson Personal Lines Analyst 919-719-3032
Karen Ott Executive Administrative Assistant 919-582-1025

Accounting - Billing Inquiries/Assessments/Statements

Name Title Email Phone
Judith Watt Accounting Specialist 919-582-1014

Carrier Membership - General Information

Name Title Email Phone
Joan Alessandri Membership Services 919-783-9790

Senior Management

Name Title Email Phone
Ray Evans General Manager 919-783-9790
Joanna Biliouris Chief Operating Officer, NCRB 919-783-9790
Edith Davis Chief Financial Officer 919-783-9790
Andy Montano Director, Personal Lines 919-783-9790
Jarred Chappell Director, Workers Comp 919-783-9790
Natasha Sumter WC Regulatory Manager 919-582-1041
Rebecca Williams Actuary 919-783-9790